Join Our Team Director of Creative

Company Expectations

• Proactively leads clients through any business challenge within the scope of the project

• Remains calm under pressure and models the way when handling conflict

• Is an excellent communicator and can effectively simplify complex ideas to staff and clients

• Manages staff in their department, with assistance from an Associate Director when needed

• Mentors staff in their department, while providing mentorship to all by seeing needs & offering solutions

• Leads the way to solving problems within their department

• Assists with company initiatives and issues

• Exceptional professionalism at all times

• Understands time management across the agency with the lens of capacity management and project deadlines as a whole.

Day-to-Day Expectations

• Be an expert and market leader in your discipline

• Monitor work quality in your area of expertise and ensure it meets Click Rain standards of excellence

• Proactively identify inefficiencies & provide solutions to solve and improve

• Collaborate with other Department Directors to move company and discipline related initiatives forward

• Lead productive & efficient discipline meetings for your area of focus

• Oversee the creative department, including design and copywriting team members

• Provide leadership, coaching, and accountability for direct reports and growing teams

• Lead department structure, workflows, standards, and long-term direction in alignment with agency goals

• Foster collaboration and creativity across the agency

• Collaborate with sister agency, Lemonly, on key services, including video and branding.

• Lead concept development for campaigns across digital channels

• Help shape messaging, storytelling, and campaign direction for client work

• Provide creative leadership across websites, paid campaigns, and content initiatives

• Ensure work across channels such as social, CTV, display, streaming audio, email, blogs, and web is strategic, cohesive, and high quality

• Present creative ideas with confidence and clarity to clients and internal teams

Required Skills

• Exemplary professionalism at all times

• Excellent communication, conflict resolution and people skills

• A desire to lead, manage and develop people

• Growth mindset and committed to continuous learning

• Adherence to company mission, vision and values

• Proven experience leading creative teams or departments

• Strong people-management experience, including coaching and developing team members

• Demonstrated ability to lead across creative disciplines such as design, copywriting, content, or campaign development

• Strong design acumen and visual judgment, with the ability to evaluate work, provide actionable feedback, and uphold a high creative standard

• High standards for craft, attention to detail, and overall creative excellence

• Excellent presentation and communication skills

• Ability to lead client conversations and confidently sell creative ideas

• Strong concepting skills across campaigns, messaging, and storytelling

• Understanding of digital marketing channels and creative best practices

• Experience managing priorities, resources, and department initiatives

• Calm, professional leadership style with strong problem-solving instincts

Preferred Experience

• 8+ years of relevant experience in an agency, in-house, or consulting environment

• Experience leading multidisciplinary creative teams